Returns & Warranty Policy
At Minisforum, we stand behind the quality of our mini PCs and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our dedicated support team is here to assist with a seamless exchange or refund process.
Initiate a Return Request
Contact our customer support team at [email protected] with your order number and reason for return within 30 days of delivery.
Receive Return Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address.
Securely Package Your Device
Pack the mini PC in its original packaging including all cables, adapters, and manuals to ensure it is protected during transit.
Inspection and Refund
After receiving and inspecting your returned item, we will process your refund or replacement within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing